For items that are handmade to order, please allow approximately 2-3 weeks for standard production and domestic deliveries via USPS, UPS, or FedEx. Expedited production and shipping options are available as indicated during the checkout process. If you have any questions about production and shipping times, please don't hesitate to contact us at firstname.lastname@example.org.
Please note that we do not ship to P.O. boxes. All packages are shipped FOB New York City via USPS, UPS, or FedEx. Shipping rates are calculated based on the weight and destination of your order. We offer international shipping options, but please be aware that international customs, duties, and taxes may apply and are the responsibility of the customer. We are not responsible for any customs, duties, or taxes that may be charged by the destination country.
If any item in your order becomes back-ordered, we will notify you via email. Please note that we cannot be responsible for any delays caused by shipping carriers or customs procedures.
Thank you for choosing Syd and Pia NYC™ for your jewelry needs! If you have any questions or concerns about shipping, please don't hesitate to contact us.